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How to search a device in the 42Gears licensing portal?

KB ID: 42G2109428
Views: 109
Updated: September 2021

Many times devices are lost/stolen/broken and we would need to release the respective product license from the device in order to be used on another device. The lost/stolen/broken devices need to be searched using the below fields only.

Below are the steps to search devices.

  1. Log into the Licensing Portal of 42Gears.
  2. Scroll down to the bottom of the list of activated devices to locate the below-highlighted search bar at the right corner

3. Select the field from the drop-down menu for which the value (previously noted) can be entered and searched.

This will help you identify the device.

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