Purpose
In Enterprise environments, accurate device identification and network setup are critical for seamless operation and centralized control. The Citizen IP Address Search Utility addresses this need by providing an essential tool to locate the IP address of Citizen printers connected to the local network. This IP address is fundamental for setting up network printing, troubleshooting connectivity, and ensuring the successful enrollment or registration of the printer into any asset or management system.
Prerequisites
Ensure that both the host system (Windows laptop) and the Citizen printer are connected to the same network — preferably through a LAN connection.
Steps
- Download the IP Address Search Utility
- Visit the Citizen Printer Downloads page.
- From the Model Name dropdown, select your printer model.
- In the Category section, choose the appropriate option related to your printer.
- From the File Type dropdown, select Utility.
- Under the Utility section, select your printer model to open its download page.
- Scroll down to locate and download the following tool:
IFx-EFXx Network Interface Board: Manual & Tool
- Install and Launch the Utility Tool
- Extract the downloaded file, install the tool, and open the application.
- Search for Connected Printers
- In the utility window, click the Search button located at the top-left corner.
- The tool will automatically scan for all Citizen printers connected to the same network.
- View the Printer IP Address
- Once the search is complete, the IP addresses of all detected Citizen printers will be displayed in the results list.
- Identify your printer model from the list to view its corresponding IP address.
Expected Results
The utility should list all the available Citizen printers on the network along with their corresponding IP addresses.
Conclusion
The Citizen IP Address Search Utility offers a simple and effective way to retrieve the IP address of any Citizen printer on your network.
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