The SureMDM Console provides administrators with secure access to manage and monitor enrolled devices. To ensure account security and prevent unauthorized access, the console automatically logs users out after a period of inactivity. This behavior is governed by the Session Idle Timeout setting.
Purpose
The purpose of the SureMDM Console Session Idle Timeout is to enhance the security of the management console by automatically logging out users after a defined period of inactivity. This helps prevent unauthorized access in scenarios where a user leaves the console unattended or forgets to log out. By enforcing an idle timeout, organizations can protect sensitive device management data, comply with internal security policies, and reduce the risk of misuse, while still allowing administrators to configure the timeout duration based on their operational needs.
Prerequisite
- To have an active SureMDM Account.
Steps
- Login to SureMDM Console.
- Navigate to the Settings > Account Settings > Account Management > SureMDM Console Session Idle Timeout Settings.
- Configure the time period, based on your requirement.
Conclusion
The Session Idle Timeout helps secure the SureMDM Console by automatically logging out inactive users, reducing the risk of unauthorized access and supporting organizational security best practices.
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