How to Migrate a Windows Device to a Different SureMDM Console

Purpose

This article outlines the process to move a Windows device from its current SureMDM console to a new console using a scripted approach. This is typically required during environment changes, tenant migrations, or organizational restructuring.

Prerequisites

Before initiating the migration, ensure the following:

• The Windows device is online and accessible
• You have administrative privileges to execute scripts
• The target SureMDM console URL is available
• Device is currently enrolled and functioning properly in the existing console

Migration Steps

Migration on Windows devices is carried out using a Run Script from the SureMDM console.

Step 1: Execute Migration Script

        Create a Run Script Job

1. Log in to the SureMDM console
2. Navigate to:
   Jobs → New Job → Window → Run Script
3. Create a new Run Script job

Use following script 

!#suremdm migratedevice <Account ID> <console URL>

shutdown -r -t 120

Example:

!#suremdm migratedevice 122100617 test.suremdm.io

shutdown -r -t 120

Step 2: Configure Execution Settings

While deploying the script, ensure the following:

• The script is executed in plain text format
• The option “Run as logged-in user” is disabled (unchecked)

Step 3: Customize Reboot Timing (Optional)

• The value specified in the command (-t 120) defines the restart delay in seconds
• You can modify this value based on your requirement (for example, -t 60 for 1 minute or -t 300 for 5 minutes)
• The device will reboot after the specified time, completing the migration process 

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