Purpose
When a user attempts to access the same SureMDM console from different countries within a short interval, the system identifies the activity as suspicious because it is not practically possible for a user to travel between countries in such a limited time. This security mechanism helps prevent unauthorized access and protects the SureMDM console from potential security threats by triggering OTP authentication for verification.
Prerequisites
- Access to the SureMDM Console.
- Registered email address configured for OTP verification.
Steps
- Log in to the SureMDM Console from a location in one country.
- Within a short duration, attempt to log in to the same SureMDM Console from another country or location with a different geographical IP address.
- SureMDM detects the unusual login activity and identifies it as a potential security risk.
- The system triggers OTP authentication to verify the user identity.
- Check the registered email address or mobile device for the OTP.
- Enter the received OTP in the verification screen.
- Once the OTP is validated successfully, access to the SureMDM Console is granted.
Advantages
- Enhances account security by detecting suspicious login attempts.
- Prevents unauthorized access to the SureMDM Console.
- Adds an additional layer of authentication during risky login activities.
- Helps protect sensitive organizational data and device management operations.
- Reduces the chances of account compromise due to stolen credentials.
Conclusion
SureMDM includes a security mechanism that detects console login attempts from different countries within a short period and triggers OTP authentication for verification. This feature helps organizations secure their SureMDM environment by preventing suspicious and potentially unauthorized access attempts.
Need more help? Here’s how to get help from our experts.