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  4. How to auto-update SureMDM Agent for macOS devices from SureMDM Console?

How to auto-update SureMDM Agent for macOS devices from SureMDM Console?

At times, administrators may be required to update the SureMDM Agent. The SureMDM Agent application for macOS devices can now be automatically updated remotely through the SureMDM console.

Purpose:

The purpose of this article is to guide you through how the SureMDM Agent for macOS devices can be updated remotely using the SureMDM console.

Prerequisites:

  1. You should have a SureMDM account.
  2. SureMDM agent should be installed on the devices.

Steps

1: How to auto-update SureMDM Agent on multiple devices.

  1.  Login to the SureMDM Console.
  2. Navigate to Account Settings > Apple Platform Management > Miscellaneous > macOS > Enable the Auto-Update option for SureMDM Agent > Click on Save.

Note: The above option should be enabled to create a job for the SureMDM Agent application auto upgrade.

  1. To update the SureMDM Agent on multiple macOS devices, navigate to Jobs > New Job > macOS > SureMDM Agent settings > Auto-update of SureMDM Agent > Select Default Account Level Settings from the dropdown menu > Give the job a name and click on save.
  1. Go to the SureMDM device grid, select a macOS device and apply the SureMDM Agent settings job that was created to update the macOS SureMDM Agent.

Note: It would take 48 hours for the SureMDM Agent application to get updated when the job is applied using the SureMDM Agent settings (Static Job)

Step 2: How to auto-update SureMDM Agent on a single device.

  1. Alternatively, the SureMDM Agent application for macOS devices can be updated using the dynamic job “Update SureMDM Agent”. However, this option can be used for updating a single device.
  1.  When the above dynamic job is applied on the device, the SureMDM Agent update would take place immediately. 

Before updating the SureMDM Agent application:

After updating of SureMDM Agent application:

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Updated on July 2024