How to Check the Status of Mobile Email Management (MEM) in SureMDM

Purpose

The purpose of this article is to guide administrators on how to verify the status of Mobile Email Management (MEM) in SureMDM.

Prerequisites

1. To have an active SureMDM Account.
2. Devices to be enrolled in SureMDM.
3. MEM to be configured and deployed to the devices.

Steps

1. Login to SureMDM Console.
2. Navigate to Columns > Grid Columns > Enable “MEM Sync Status” > Save:
   
   
   
   
3. Once the above column is enabled in SureMDM Device Grid, we can check the status of MEM of all the enrolled devices:
   
   
   If MEM is configured on the devices, the MEM Status would show as “Synced”. If not, it would show as N/A
   
   

Conclusion

By verifying the status of MEM (Mobile Email Management) in SureMDM, administrators can ensure that email policies are correctly applied and functioning as intended. Regular monitoring helps quickly identify and resolve issues related to email access, synchronization, or compliance.

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