How to clear the jobs from the SureMDM console

Purpose

This article explains how to clear job history from the SureMDM console.Clearing job history helps administrators maintain a clean console view by removing old or unnecessary static job records.

Prerequisites

• Access to the SureMDM web console.
• Administrator privileges to access Account Management settings.

Steps

1. Log in to the SureMDM Web Console.
2. Navigate to Account Settings > Account Management.
3. Go to the Clear Job History (Applicable only for Static Jobs) section.
4. Under Select Job Status, choose the required status:
   1. Deployed
   2. In Progress
   3. Pending
   4. Error
   5. Scheduled
5. Under Choose Category, select the required category ( All, Groups, tags, filter).
6. Under Select Job, choose the specific job or keep it as All.
7. Under Select Date, choose the date up to which the job history should be cleared.
8. Click on clear now.

Note: Completed and Errored jobs will be deleted from the job history but retained internally for assignment mapping. In Progress, Pending, and Scheduled jobs will be deleted permanently.

9. It will take some time to clear the jobs in history and show the 

note: Job queue clearance is in progress. Please wait!

Step 2: To clear static Jobs on single device groups 

1. Log in to the SureMDM Console.
2. In the console click on Groups on the Top-Left corner of the SureMDM web console. (next to Tags.)
3. From the list of Groups, select a group you wish to view the job history and click on the Job history (right arrow) option.
4. This will display all Jobs/Profiles applied to the Group. 
5. SureMDM Admin(s) can view the jobs queued for a group based on the status: Pending, In Progress, Failed and Completed.
6. Select the Jobs and click on the Remove option to clear the jobs from the specific groups only.

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