Purpose
This article explains how to create and deploy a Compliance Job for Things devices through the SureMDM Console. Compliance Jobs allow administrators to define rules based on device properties and configure actions or notifications when a device violates the specified compliance conditions.
Prerequisites
- Administrative access to the SureMDM Web Console.
- Things devices enrolled and managed through SureMDM.
- The target device model and its supported properties available in the Compliance Job configuration.
- The required actions supported by the target device.
Steps
1. Create a Compliance Job
- Log in to the SureMDM Web Console.
- Navigate to Jobs > New Job > Things > Compliance Jobs.
- Enter a Job Name.
- Select Custom > Configure.
- Click Add to create a new compliance rule.
2. Configure the Compliance Rule
Enter the required details for the compliance rule:
- Rule Name: Enter a unique name for the rule.
- Device Model: Select the Things device model enrolled in SureMDM.
- Device Property: Select the device property to be monitored. The available properties depend on the selected device model.
- Condition: Define the condition that determines whether the device is out of compliance.
- Value: Specify the threshold value that triggers the out-of-compliance condition.
- Duration of Events (In Mins): Specify the duration, in minutes, for which the event must remain out of compliance before the configured action is triggered.
3. Configure Out-of-Compliance Actions
Under Out of Compliance Actions, select the appropriate action to be performed when the configured compliance rule is violated.
The available actions include:
- Send Message – Send a message when the device becomes non-compliant.
- Apply Job – Trigger another job when the compliance rule is violated.
- E-mail Notification – Send an email notification regarding the compliance violation.
- Send SMS – Send an SMS notification.
- Reset, Restart, and Shutdown – Perform the corresponding device action, where supported by the device model and its built-in capabilities.
Note: Reset, Restart, and Shutdown actions are available only for supported devices that have the required capabilities.
You can also configure a delay for the out-of-compliance actions using the Delay option.
To configure multiple actions, click Add Action and select the additional actions required.
4. Save the Compliance Job
- Review the compliance rules and configured actions.
- Click Save.
- Verify that the newly created Compliance Job appears in the Jobs List section.
5. Apply the Compliance Job to Things Devices
- Navigate to the Home tab.
- Select the required Things device(s) or device group.
- Click Apply to open the Apply Job/Profile To Device prompt.
- Select the newly created Compliance Job.
- Click Apply to deploy the job to the selected devices.
6. Verify the Job Configuration
- Confirm that the Compliance Job has been applied to the selected devices.
- Verify that the configured compliance rules are evaluated against the selected device properties.
- Confirm that the specified actions or notifications are triggered when the configured out-of-compliance conditions are met.
Conclusion
Compliance Jobs in SureMDM enable administrators to monitor device properties, identify compliance violations, and trigger predefined actions or notifications. By configuring appropriate rules and deploying the job to Things devices, administrators can improve compliance monitoring and proactively manage supported device operations.
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