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How to create a SureMDM on Demand Report?

KB ID: 42G2205711
Views: 216
Updated: May 2022

Organizations require the frequent collection of data such as Asset data and other data depending on the requirements. SureMDM offers a variety of such reports predefined and called On-demand reports.

On Demand Reports are the reports that are generated with the predefined template. Some of the reports that can be generated using predefined format are System Log, Asset Tracking, Call Log Tracking, Jobs Deployed, Installed Job Report, Device Health Report, Device History, Data Usage, Device Connected, and App Version.

The admin can follow the below steps to generate on-demand reports.

  1. Login to the SureMDM console  
  2. Navigate to the Reports and click on the On Demand Reports
  3. Select the type of report.
  4. Further, enter/select the required details and click on Request
  5. The request will be added to the queue and the status of the report gets updated in the View Reports section.
  6. The admin can view or download the report.

The available On Demand Report in SureMDM are listed below.

Report TypeDescription
System LogThe report will list all the activities (includes audit logs) of enrolled devices for a specified period. The report can be generated for all event logs or specific to job logs/App install or uninstall logs/User session logs/deleted device logs
Asset TrackingThe report will list all the enrolled devices’ details of the account.
Device Activity The report will list device activity logs and audit logs of a device or a group for a specified period.
Call Log TrackingThe report will list all (Incoming/Outgoing/Missed/Rejected) call records of a device or group for a specified period.
Jobs DeployedThe report will list all the deployed jobs of a group.
Installed Job The report will list all the installed jobs of a group.   
Device Health The report will list devices with following parameters for the selected group for a specified period:Battery PercentageStorage SpacePhysical Memory
Device HistoryThe report will list the specific devices’ details such as Last Connected, Device Time, Wi-Fi Signal Strength, Data Usage and more.
Application DataUsageThe report will list all application’s data usage details  of a device or a group for a specified period
Data UsageThe report will list the data usage(Wi-Fi/Mobile Data) details of devices of a group for a specified period. 
Note: This option supports on the device running SureMDM Agent 14.27 and above & Android Lollipop onwards.
Data Usage LegacyThe report will list the data usage (Wi-Fi/Mobile Data) details of devices of a group for a specified period. 
Note: This option supports on the device running SureMDM Agent 14.26 and below.
Device ConnectedThe report will list the devices last connected to the account for a specified period. The following details will be available in the report: Device Name, Last Connected, Registered Date, Devices Status
Device Encryption This report will list encyption status of Windows and macOS devices.
App VersionThe report will list the app versions of the devices in a group.
Compliance ReportsThe report will list the compliance status of the devices in a group.
MTD App ScanThe report will list the threat details of the devices in a group.

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