How to disable MAC randomization on Android devices

Disabling MAC randomization refers to turning off the feature on a device that automatically generates and uses random Media Access Control (MAC) addresses when connecting to wireless networks. MAC randomization is a privacy feature implemented in some operating systems to enhance user privacy and security.

Purpose

The purpose of this knowledge article is to provide a guide on how to disable MAC randomization on Android devices.

Prerequisites

• Admins can disable MAC randomization from the SureMDM console.
• They need static Mac addresses for their Android devices from the SureMDM console.
• Supported only on platform-signed devices and Android versions >10.

Steps

1. Login to the SureMDM console.
2. Navigate to the Jobs section.
3. Click on New Job and select the operating system as Android.
4. Select the Wi-Fi Configuration settings. 
5. Enter the job name and click on Add. 
6. Enter the WiFi SSID.
7. Enable Disable MAC Address Randomization and save the job.

Note: Select to disable MAC address randomization for the configured WiFi network, supported only on platform-signed devices with Android 10 and above. 

8. Go back to the Home tab and select the target device.
9. Click Apply to launch the Apply Job/Profile To Device prompt.
10. In the Apply Job/Profile To Device prompt, select the created job and click Apply.

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