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How to disable MAC randomization on Android devices

KB ID: 42G23096110
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Disabling MAC randomization refers to turning off the feature on a device that automatically generates and uses random Media Access Control (MAC) addresses when connecting to wireless networks. MAC randomization is a privacy feature implemented in some operating systems to enhance user privacy and security.


The purpose of this knowledge article is to provide a guide on how to disable MAC randomization on Android devices.


  • Admins can disable MAC randomization from the SureMDM console.
  • They need static Mac addresses for their Android devices from the SureMDM console.
  • Supported only on platform-signed devices and Android versions >10.


  1. Login to the SureMDM console.
  2. Navigate to the Jobs section.
  3. Click on New Job and select the operating system as Android.
  4. Select the Wi-Fi Configuration settings. 
  5. Enter the job name and click on Add
  6. Enter the WiFi SSID.
  7. Enable Disable MAC Address Randomization and save the job.

Note: Select to disable MAC address randomization for the configured WiFi network, supported only on platform-signed devices with Android 10 and above. 

  1. Go back to the Home tab and select the target device.
  2. Click Apply to launch the Apply Job/Profile To Device prompt.
  3. In the Apply Job/Profile To Device prompt, select the created job and click Apply.

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Updated: September 2023

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