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How to disable the end user from switching between user accounts

The need to disable user account switching arises in various scenarios, particularly in settings where security, privacy, or limited access to specific functionalities are crucial. This could include corporate environments, educational institutions, public kiosks, or any situation where controlling user interactions and maintaining a secure and consistent user experience are paramount.

By disabling the option to switch between user accounts, administrators can enforce strict access controls, ensuring that users cannot bypass security measures or access unauthorized information or applications. It helps prevent unauthorized access to sensitive data, limits the potential for data breaches, and mitigates the risk of privacy violations.


The purpose of this knowledge article is to provide a guide on how to disable the end user from switching between accounts.


  • The feature is available presently only for Android devices with OS 9 onwards and with SureMDM Agent v27.15.03 onwards.
  • Enrollment Methods: Device Owner (DO)


  1. Login to the SureMDM console.
  2. Navigate to the Profiles section and choose the Android platform.
  3. Click Add and select the System Settings tab.
  4. Click on Configure.

5. Navigate to or search for the option Disallow User Switch and enable the same.

6. Save the profile.

7. On the Home screen, select the device.

8. In the Apply Job/Profile To Device prompt, select the profile and click Apply.

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Updated on July 2023