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How to disable volume buttons on SureVideo

Pressing the volume control modifies the volume of the active audio stream. If your app isn’t currently playing anything, hitting the volume keys will adjust the music volume. Blocking the volume keys can prevent accidental changes to the volume levels.


The purpose of this knowledge article is to provide a guide on how to disable volume buttons on SureVideo.


  • Standalone and Integrated SureVideo.


  1. Launch SureVideo Admin Settings by tapping the screen.
  2. Navigate to the SureVideo Settings.
  3. Navigate to the Media Settings.
  4. Select the Disable Volume Buttons.
  5. Click Done.

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Updated on July 2023