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How to Display Personalized Text Messages Using Custom Properties

Purpose

The purpose of this article is to explain how administrators can display a custom text message on a device using a custom property configured in SureMDM.

By using custom properties in a Text Message job, administrators can dynamically display values such as Store ID, Location Code, Asset Tag, or any other device-specific information without manually editing messages for each device.

Prerequisites

Before proceeding, ensure the following requirements are met:

  • Administrator access to the SureMDM Console
  • The device is enrolled and online in SureMDM
  • A custom property is already created in the SureMDM Console
  • A value is assigned to the custom property for the target device

Steps

1 ) Create a Custom Property:

  1. Log in to the SureMDM Console.
  2. Navigate to System Settings → Account Settings → Device properties
  3. Create a new custom device property
  4. Save the custom property.
  5. Assign a value to this custom property for the required device.

Reference:https://docs.42gears.com/suremdm/system-settings/system-settings/account-settings/custom-properties 

2 ) Create a Text Message Job:

  1. In the SureMDM Console, navigate to Jobs → Text Message.
  2. Click Create to create a new Text Message job.
  3. Enter a Job Name and Subject as required.
  4. Under Message, select Plain Text Message or Rich Text Message.

In the Message Body, enter the custom property using the following format:  $<customPropertyName>$

Example: $storeID$

  1. Configure additional options such as:
    • Get Read Notification
    • Force Read Message
    • Enable Buzz (if required)
  2. Click Save.

Reference: https://docs.42gears.com/suremdm/other-jobs-and-profiles/jobs-for-anyos/text-message

 3) Deploy the Job:

  1. Assign the Text Message job to the required device(s).
  2. Deploy the job from the SureMDM Console.

Once the job is deployed, the device will display a text message containing the value assigned to the custom property for that specific device.

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Updated on January 2026
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