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How to enable or disable the “Find my device” feature for iOS devices

KB ID: 42G2307556
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The “Find My” application on iOS devices can be used to see the location of the device on a map. If the device is online, the user can see its location, and it plays a sound to find it. If the device is offline, the user can see its location, but it doesn’t play a sound.

Purpose 

The purpose of this knowledge article is to provide a guide on how to enable or disable the “Find my device” feature for iOS devices.

Prerequisites 

  • This is applicable to Supervised devices that have iOS 13.0 or later.

Steps 

  1. Log in to the SureMDM Console.
  2. Click Profiles > Select iOS/iPadOS > Click Add > Enter the profile name.
  3. Click Restriction Profile and click on Functionality.
  4. To enable the devices tab, which consists of the device list in the “Find My” application, enable the “Allow Find My Device” option.
  5. To disable it, uncheck the “Allow Find My Device” option as shown below.

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Updated: July 2023

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