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How to enroll Zebra Link-OS Printer onto SureMDM

With Link-OS, users can remotely integrate, manage, and maintain Zebra’s family of next-generation printing devices through a single interface that supports interaction with multiple host, terminal, or smart device operating systems.

42Gears has collaborated with Zebra Technologies to make Things management simpler and more efficient. SureMDM allows you to remotely manage and configure Zebra Link-OS printers, saving time, energy, and other resources.

Purpose

The purpose of this knowledge article is to provide a guide on how to enroll Zebra Link-OS Printer onto SureMDM.

Prerequisites

  • Things management must be enabled in SureMDM. Click here for the steps. 
  • The Zebra Printer Setup Utility Mobile application requires a Wi-Fi connection, and the printer needs to be connected to the Wi-Fi network. Check here for the steps.
  • It is required to check for available things licenses before enrollment.

Steps

Below are the steps involved in the Link-OS Zebra Printer Enrollment process:

  1. Download and Transfer the NRD File to the Printer.
  2. Download and Transfer the ZPL File to the Zebra Printer.

Step 1: How to Download and Transfer the NRD File to the Printer

To download and transfer the NRD (non-readable) file to the printer, follow these steps:

1. Download the JAR file using this link and save it in an accessible location.

2. Download the NRD file based on the region of your SureMDM Account:

Note: Please do not rename the NRD file. 

3. Open the command prompt from the Jar file location and execute the following command:

java -jar ZebraPrinter42GearsUtility.jar <IP_of_Printer>

4. Enter 1 to transfer the NRD file to the Zebra printer. 

5. Enter the NRD file path and click Enter.

Once done, the user can see the success message.

Step 2: How to Download and Transfer the ZPL File to the Zebra Printer

To download and transfer the ZPL (Zebra Programming Language) command file to the printer, follow these steps:

  1. Download the ZPL command file using this link.
  2. Open the ZPL command file and update only the following details below:
  • Update the current time and date.

For Example:

! U1 setvar “rtc.time” “16:41:00”

! U1 setvar “rtc.date” “10-27-2022”

  • Update the values for Account ID, Gateway Password, and Server Path.

For Example:

! U1 setvar “ip.http.custom_link_url” “AccountID;;;GatewayPassword;;;Domain”

  • AccountID: Enter the SureMDM Account ID.
  • GatewayPassword: Enter the Things Gateway Password, which is enabled on the SureMDM console.
  • Domain: Enter the SureMDM Server Path.
  • Update the SureMDM Region using the following commands:
  • If your SureMDM URL/server path is suremdm.42gears.com, use the following command:

! U1 setvar “weblink.ip.conn1.location” “https://zebra-printer.42gears.com:8443/zebra/weblink/”

  • If your SureMDM URL/server path is dns.suremdm.io, use the following command:

! U1 setvar “weblink.ip.conn1.location” “https://zebra-printer.suremdm.io:8443/zebra/weblink/”

  • If your SureMDM URL/server path is dns.eu.suremdm.io, use the following command:

! U1 setvar “weblink.ip.conn1.location” “https://zebra-printer.eu.suremdm.io:8443/zebra/weblink/”

  • If your SureMDM URL/server path is dns.in.suremdm.io, use the following command:

! U1 setvar “weblink.ip.conn1.location” “https://zebra-printer.in.suremdm.io:8443/zebra/weblink/”

Note: 

  1. The rest of the commands in the ZPL file will remain the same.
  2. It is recommended to click the Enter key after the last command.

3. Open the command prompt from the JAR file location (JAR file location downloaded in step 1) and execute the following command:

java -jar ZebraPrinter42GearsUtility.jar <IP_of_Printer>

4. Enter 2 to send the ZPL file to the printer.

5. Enter the ZPL file path and click Enter.

6. Once done, the user can see the success message.

Zebra printers will be enrolled in the SureMDM console.

Need more help? Here’s how to get help from our experts. 

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Updated on March 2024