Single Application Mode is one of the powerful features available in SureLock. In this mode, SureLock allows one and only one application to remain in the foreground all the time. Single Application Mode strictly locks down Android tablets with access to nothing else other than the approved application. Any attempt by the user to access any other application or functionality will be completely blocked.
During Single Application Mode, it might be a little tricky for the administrator to exit SureLock or to modify SureLock settings; however, there are specific ways to do so.
Purpose
The purpose of this knowledge article is to provide a guide on how to exit Single Application Mode on the devices running SureLock.
Prerequisites
NA
Steps
- When SureLock is running
Reboot the device and tap ten times within five seconds on the SureLock home screen to launch the password prompt. Enter the SureLock password in the password prompt to access the SureLock settings.
Note: This option would be available only once after the device powers on. To use this feature again, the admin will need to reboot the device.
- When SureLock is loading
1. Switch off the device and restart it.
Note: If you have enabled the Suppress Power Button/Keyboard option, restart the device with a long press of the power button.
2. After the device restarts, SureLock will start loading automatically. SureLock’s loading screen (as shown below) is displayed for 20 seconds by default.
3. On the loading screen, the admin can tap anywhere five times within three seconds or tap on the Back Button five times to launch the password prompt. Enter the SureLock password and tap Go to Admin Settings.
Note: If the device is locked by the Android system password, unlock the device to see the SureLock Loading Screen. The loading screen timeout is configured through the Boot Up Delay option in SureLock Settings, which is always set to a value of 20 seconds (default). This value can be increased as per the requirements of the administrator.
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