We have come across scenarios where sometimes KNOX activation on Samsung devices fails for our solutions. This was further taken up with the Samsung support team, and it was concluded that there are many devices that run on the OneUI Core Platform and these devices do not have Samsung KNOX support.
Click here for the list of Samsung devices with KNOX support and click here for the list of Samsung devices that runs on the OneUI Core platform.
In case of an issue, gather our product’s log file from the Samsung devices and share it with us to help us conclude the issue.
For more details on our products, click here