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How to hide Home, Back and Recent apps button on Zebra devices.

KB ID: 42G2012898
Total Views: 419
Last Updated: May 2021

Sometimes, admins prefer to hide the Home, Back, and Recent Apps buttons on the devices. There can be many reasons for this such as full-screen access to the device or block the end-user from toggling between the applications when the device is meant to be locked down to specific applications using SureLock.

SureMDM with extended permissions from Zebra now can help end-users achieve this on Zebra devices.

Admins can create a run script job with the below commands and push it on the devices to achieve this requirement. 

Command to hide Hide home, back and recent apps button on Zebra devices :

am broadcast -a com.gears42.enterpriseagent.zebra_sdk -e script zebra(<wap-provisioningdoc> <characteristic type='UiMgr' version='7.1' > <parm name="NavigationBarUsage" value='1'/> </characteristic> </wap-provisioningdoc>)

Please set NavigationBarUsage value in the above command to 0 for Don’t change or 1 to Enable and 2 to Disable as per your need.

Note: Please note that this will remove the access for end-users for normal navigation while in SureLock.  

Further, admins can also enable or disable just the recent apps button on the Zebra devices using the below commands.

Commands to Disable Recent apps:

am broadcast -a com.gears42.enterpriseagent.zebra_sdk -e script zebra(<wap-provisioningdoc><characteristic version='8.3' type='UiMgr'><parm name='RecentAppButtonUsage' value='2' /></characteristic></wap-provisioningdoc>)

Commands to Enable Recent apps:

am broadcast -a com.gears42.enterpriseagent.zebra_sdk -e script zebra(<wap-provisioningdoc><characteristic version='8.3' type='UiMgr'><parm name='RecentAppButtonUsage' value='1' /></characteristic></wap-provisioningdoc>)

Note:
1. Above run script commands will work only if an OEM agent is present in the device.
2. Please ensure that the MX version of the devices in 7.1 or above.  

For more details on SureMDM, click here 
If you need further assistance, please submit a ticket here 

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