When an admin logs into the SureMDM session on a browser and leaves the session unattended for a certain period of time (inactivity time), the user is logged out of the SureMDM session. This timeout session can be changed in the SureMDM On-premise configuration.
Please go through the below steps.
- Login to the server where SureMDM On-Premise setup is running.
- Navigate to C:\inetpub\wwwroot\suremdm\api\ and open Web.Config with notepad.
- Once done edit timeout attribute value(in seconds) for sessionState tag in settings to the desired time.