How to Overcome Screen Share Protection on Devices Running Android 15 and Above via SureMDM 

By deploying the appropriate Run Script job, administrators can continue viewing password and other secure screens during remote sessions, depending on the device type. 

Purpose

This article provides a step-by-step guide to overcoming Android 15’s screen share protection on managed devices using SureMDM. 

Prerequisites

Nix version = ‘28.61.50’ and above

Steps

1. Log in to the SureMDM Console.
2. Navigate to Jobs > Android > Run Script.
3. Enter a suitable Job Name.
4. Paste the appropriate script based on the device type.

For Samsung (Knox) Devices

Use the following script to disable screen share protection on Samsung Knox devices:

!#suremdm

useSamsungKNOXRemoteControl(true)

LollipopScreenCapture(false)

For Enterprise Agent (EA) Devices

Use the following script to disable screen share protection:

!#suremdm putGlobalSettings(disable_screen_share_protections_for_apps_and_notifications,1)

5. Save the job and deploy it to the target devices.

Conclusion

By deploying the appropriate Run Script based on the device type, administrators can overcome Android 15 screen share protection while using remote support. This ensures that secure screens, such as password prompts, remain visible during remote sessions, providing a seamless troubleshooting experience. 

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