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How to remove an Android work profile (profile owner/BYOD) from SureMDM

Organizations sometimes require their end-users to bring their personal devices instead of providing them with dedicated devices and using them on their premises between work hours. As a process, the admin will configure the BYOD profile on the device with the allowed applications and return the device to the end-users. You can use SureMDM to delete the profile from the device after office hours.

Purpose

The purpose of this knowledge article is to provide a guide on how to remove an Android work profile (profile owner/BYOD) from SureMDM.

Prerequisites

NA

Steps

Step 1 : To remove the work profile from SureMDM.

  1. Log in to the SureMDM console.
  2. Select the device.
  3. Click on the 3 dots on the right top corner of the quick settings (vertical ellipsis or Kebab menu).
  4. Click on the Wipe Device option.

Clicking the wipe button once for a BYOD device will remove the work profile.

Step 2 : To remove the profile from the device manually.

1. Go to the device’s System Settings.

2. Click on Work Profile.

3. Click on the Uninstall Work Profile.

As a result, the device will no longer have the work profile.

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Updated on March 2024
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