Two-factor authentication is the de facto way to secure online accounts and apps. It adds another layer of security to the login process through authentication. Basically, it’s a crucial endpoint security measure that adds an extra step when signing into high-value services.
Purpose
The purpose of this knowledge article is to provide a guide on how to reset the two-factor authentication set on your SureMDM login.
Prerequisites
NA
Steps
- Navigate to your SureMDM Web Console URL.
- Enter the login details (username, email, and password).
- In the next step, it redirects you to enter the authentication code.
- Click on Reset Two-Factor Authentication.
5. Now enter the username associated with your account.
6. Proceed with Captcha authentication and click on ‘Reset.’
A SureMDM Two-Factor Authentication Reset request will be sent to your registered email address. Click on the provided link to login to your SureMDM console with your username and password. Two-factor authentication will now be disabled.
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