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How to restore when a device is deleted accidentally from the SureMDM console

There are times when Admins of SureMDM console might have deleted the devices accidentally from the console and would like those devices back to be restored to homepage without re-registering or enrolling it back again which requires manual intervention on the device.

Purpose

The purpose of this knowledge article is to provide a guide on how to restore when a device is deleted accidentally from the SureMDM console.

Prerequisites

NA

Steps

  1. On the SureMDM console, go to the Recycle Bin section at the bottom left.
  1. In the Recycle Bin tab, you will see the list of devices that have been deleted.
  1. Select the device that you wish to restore and click on  Restore
  1. Click on Yes and once the device is restored, it will be reflected back to the console homepage and if there are any default jobs, the same would get applied automatically.

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Updated on April 2023