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How to solve the NFC issue on Samsung devices

NFC is Near Field Communication is a set of short-range wireless technologies, typically requiring a distance of 4 cm or less to initiate a connection. NFC allows you to share small payloads of data between an NFC tag or between two Android-powered devices.


The purpose of this knowledge article is to provide a guide on how to solve the NFC issue on Samsung devices.


  • Android devices should support NFC.
  • NFC Settings should be accessible in SureLock.
  • This is only in Android 11 and above.
  • If users are unable to scan tags or QR via NFC, please refer to the steps mentioned below.


  1. Launch SureLock.
  2. Tap SureLock Home Screen 5 times to launch the password prompt.
  3. Configure Peripheral Settings allows the Admins to restrict or allow the use of Android device peripherals such as Camera, WiFi, Mobile Data etc.
  4. Set Flashlight settings, select Don’t Care from the following options:
  • Don’t Care
  • Always On
  • Always Off

Note: This feature is supported on the devices that have flashlight options.

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Updated on May 2023