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How to switch User Account Type on MacOS via SureMDM

Navigating macOS user privileges is crucial for system administration. Whether elevating a Standard user to Administrator or demoting an Administrator, this SureMDM guide outlines the steps for smooth transitions. Admins can strike a balance between user autonomy and system security with these insights.


This article serves as a technical guide for administrators using SureMDM, offering precise steps for altering user account privileges on macOS devices. Whether upgrading a Standard user to an Administrator or downgrading an Administrator to a Standard User.


  • Delete User Account is supported on macOS 10.15 or later, running SureMDM Agent version 5.1.0 and above.


  1. Login to the SureMDM console.
  2. Navigate to the Jobs section, click on the New Job, and select the macOS platform.
  3. Now, click on the User Account Management job.
  1. Enter the job name and select the Action Type as Modify Permissions.
  1.  Enter the username and click Add (+).
  2. Select the Change User Type Form based on your use case.

Standard to Administrator: The user account, which is of standard type, is converted into an admin account with all the privileges of the admin user.

Administrator to Standard: The Admin Account with all the privileges converted into the Standard User Account.

  1. Save the job and deploy it on the device on which you want to modify the user permissions.

The below image displays the user account test_321 type before deploying the job.

The below image displays the user account privileges after deploying the User Account Management Job on MacOS.

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Updated on March 2024