How to Turn OFF Auto-Rotate, Lock Screen Orientation, and Disable the Lock-Override Button on Zebra Devices via SureMDM

Many enterprise or kiosk applications are designed to run in a fixed orientation, and allowing screen rotation can distort layouts, confuse users, or impact usability, especially when devices are mounted in stands, walls, or dashboards.

Purpose

This article explains how to:

• Disable auto-rotate
• Lock the screen orientation to a fixed mode (e.g., Portrait or Landscape)
• Disable the Lock-Override button on Zebra Android devices

These settings are useful in enterprise environments where consistent screen orientation and restricted user access are critical.

 Prerequisites

• Zebra device running Android 10 or higher

 Steps

1. Log in to the SureMDM Console.
2. Go to the Jobs section and click New Job.
3. Select Android as the platform and choose Zebra MX Config.
4. In the configuration section, paste the XML below:

<wap-provisioningdoc>
<characteristic version="11.1" type="DisplayMgr">
<parm name="Autorotate" value="2" />
<parm name="LockedOrientation" value="0" />
<parm name="LockOverrideButton" value="2" />
</characteristic>
</wap-provisioningdoc>

Autorotate: 2 (Disable/TurnOFF)

LockedOrientation: 0 Portrait (No rotation)

LockOverrideButton: 2 (Disable/TurnOFF)

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