Purpose
This article provides a detailed guide on how to un-enroll a Zebra printer device from the SureMDM console. Un-enrolling a device ensures that it is completely removed from the SureMDM environment, including all applied policies, configurations, and restrictions. This process is essential when repurposing the printer, troubleshooting issues, or preparing the device for re-enrollment in the same or a different SureMDM account.
Prerequisites
- Administrator-level access to the SureMDM Console
- The Zebra printer is already enrolled and visible in the SureMDM console
- Physical access to the Zebra printer device to perform manual actions
- Stable internet connectivity for the console to sync changes
Steps:
- Press and hold the Pause and Feed buttons simultaneously on the Zebra printer. Continue holding the buttons until the status light turns ON or changes state. This step helps in preparing the device for removal by resetting its current configuration state.
- Log in to the SureMDM web console using your administrator credentials.
- Navigate to the device list or the specific group where the Zebra printer is enrolled. Use search or filtering options if needed to quickly find the device.
- Select the Zebra printer and choose the option to delete or remove the device from the console. Confirm the action when prompted.
- Once the device is deleted from the SureMDM console, all associated configurations including profiles, restrictions, and policies will be removed from the printer.
Conclusion
By following the above steps, the Zebra printer will be successfully un-enrolled from SureMDM. This ensures that the device is completely cleared of any previous configurations and is restored to a clean state. The printer can now be safely re-enrolled, reassigned, or used independently without any residual management settings.
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