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How to send SMS Commands to SureMDM Agent

SureMDM makes remote management of enterprise-owned mobile devices quick and easy. Now, 42Gears has made it easier with the SMS commands option for SureMDM Nix Agent. Users can send SMS commands to a device running SureMDM Nix Agent to perform the following operations:

  • Start/Stop/Restart SureMDM Agent.
  • Start/Stop/Restart Wi-Fi.
  • Make devices scream.
  • Reboot the device.
  • Launch an application.

Purpose

The purpose of this knowledge article is to provide a guide on how to send SMS commands to the SureMDM Agent.

Prerequisites

  • Users can use any mobile phone, compose an SMS command in the correct format and then send it to devices running SureMDM Agent for execution.

Steps

SMS Commands for SureMDM Agent

Commands(case insensitive)What it Does?
suremdm$start$nixStarts the SureMDM Agent service if it is not running.
suremdm$stop$nixStop the SureMDM Agent service if it is running.
suremdm$restart$nixRestarts the SureMDM Agent service.
suremdm$start$wifiStarts the WiFi service if it is not running.
suremdm$stop$wifiStops the WiFi service if it is running.
suremdm$restart$wifiRestarts the WiFi service.
suremdm$start$shout$nStarts screaming even if the mobile is in silent/vibrating mode for n seconds. Note: n specifies the  number of seconds to scream.
suremdm$start$shoutStarts screaming even if the mobile is in silent/vibrating mode for 20 Seconds.
suremdm$stop$shoutStop screaming even if the mobile is in silent/vibrating mode for 20 Seconds.
suremdm$reboot$nowReboots the device ( SureMDM Agent v6.45 onwards)
suremdm$launch$app$package_nameLaunch the application. Example: suremdm$launch$app$com.nix (SureMDM Agent v6.45 onwards)

All things considered, with these SureMDM SMS Commands, you can be assured that you are always ready for any unforeseen situations when you need a quick start or restart of certain functions on the device without affecting device security or workforce productivity.

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Updated on April 2023