With SureMDM’s Zero Touch Enrollment, users can simply unbox devices, power on and connect to any network to automatically configure devices. Once configuration is complete, the user can start using the device with your pre-set enterprise settings and applications.
Purpose
The purpose of this knowledge article is to provide a guide on how to use Zero Touch Enrollment (ZTE) in SureMDM.
Prerequisites
- ZTE is supported on Android Enterprise recommended devices with Android Oreo (8.0) and above.
- To learn more about Android Enterprise Zero Touch Enrollment, click here.
Steps
1. Purchase devices from carrier partners and resellers who support Android Zero‑Touch enrollment. After the purchase, carrier partners and resellers will create a customer account for you on Zero Touch Enrollment Portal, upload the purchased device details like IMEI/Serial number and share the login credentials.
2. Login to the Zero Touch Enrollment Portal.
3. On the Zero Touch home page, click Configurations to create a new configuration.
4. Give a name to the configuration.
5. From the EMM DPC drop-down menu, select 42Gears MDM.
6. In the DPC extras menu, add the following content depending on whether the Device Authentication Type is set with a password or not under Device Enrollment Rules of your SureMDM account settings, this includes necessary details about the account, server path, initial setup permissions, password if any.
With the password
{
"android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED":true,
"android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE":
{
"AccountId":"<SureMDM Account ID>",
"ServerPath":"<SureMDM Server URL>",
"HttpHeader":"https://",
"EnrollmentType":"1",
"EnrollmentMode":"0",
"GroupPath":"Home",
"DeviceNameType":"UseSystemGenerated",
"ShowCheckListScreen":"True/False",
"Password":"ABcd@123#"
}
}
Without the Password
{
"android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED":true,
"android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE":
{
"AccountId":"<SureMDM Account ID>",
"ServerPath":"<SureMDM Server URL>",
"HttpHeader":"https://",
"EnrollmentType":"1",
"EnrollmentMode":"0",
"GroupPath":"Home",
"DeviceNameType":"UseSystemGenerated",
"ShowCheckListScreen":"True/False"
}
}
Note:
i. The values for “EnrollmentMode” goes as below
“0” → DO
“1” → COPE
ii. “EnrollmentType” should always be 1
7. Enter the name of the company, email address, and phone number, and click on Add.
8. Next, go to the Devices tab to view the devices assigned to your account by the carrier partners and resellers.
9. Under the Devices section, identify the devices and click on the corresponding configuration.
10. Select the Configuration that was created in Steps 3 to 6.
11. Once done, when the user unboxes the new device and connects it to the internet, the user will be prompted to accept the enrollment agreement and start the enrollment process with SureMDM.
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