How to extract Recycle Bin devices list via SureMDM Reports.
Purpose Administrators may occasionally need to free up SureMDM licenses or perform cleanup activities in the SureMDM console by removing...
General questions
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How to Disable Screen Share Protection on Samsung Devices Running Android 15 and Above
On Samsung devices running Android 15 or later, Samsung has introduced enhanced security restrictions to protect sensitive information. As a... -
How to change the Temperature unit on the SureMDM console
SureMDM provides the ability to monitor device health parameters such as Battery Temperature and CPU Temperature through Device Grid views,... -
How to Receive Email Notifications When Enrolled Devices Send Messages to the SureMDM Console
Purpose In large device deployments, it is often challenging for administrators to stay updated about the communication activities of enrolled... -
How to Change the Console Appearance to the New Device Grid with Maps View in SureMDM
Purpose Previously, administrators could only switch between Dark and Light modes in the SureMDM Console. With the latest update, SureMDM... -
How to get the Hash Code of the device from the SureMDM console
Purpose The purpose of this knowledge article is to provide a guide on how to get the hash code of... -
How to Unlock SureMDM Agent Settings Using Run Script
Purpose Unlocking SureMDM Agent settings may be required when access is restricted due to Settings Access Protection on Android devices.... -
How to apply profiles to devices in desired groups using the Assignments option via Profile Tab.
Purpose This feature lets the admin apply a profile to all the devices in a targeted group or multiple groups... -
How to Check SureMDM Agent and SureLock Admin Settings Access from the SureMDM Console
Purpose This article explains how to check the SureMDM Agent and SureLock access to admin settings directly from the SureMDM... -
How to Create a Filter for IP Address Range of Devices Using Advanced Query on SureMDM Console
Purpose This article explains how to create a device filter in the SureMDM console based on an IP address range...
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