The new export feature simplifies reporting and improves communication efficiency with stakeholders. We have added an export option in the Firmware Update History section of Zebra Lifeguard OTA. This allows admins to export the list of devices under Firmware update history.
Purpose
The customers often run large-scale firmware upgrades (250+ devices) and need to share progress or completion reports with their end customers. Previously, they had no direct way to export the list, leading to manual efforts and delays. This KB article covers the options to create reports.
Prerequisites
The device must have been enrolled in Android Enterprise in order to fetch the reports of ZLGOTA updates to the firmware history.
Steps
To export the list of devices under Firmware updates history:
- Log in to the SureMDM Console.
- Navigate to the Tags section.
- Select the Zebra tag.
Choose the tag associated with the Zebra device model you want to check. - Open Firmware Update History > Click the three dots (⋮) next to the tag, then select: Update Firmware > Firmware Updates and History.
- Choose a date range > Under the Firmware Updates History section, select the desired date range.
- Click View Devices to see the list of devices affected during the selected period.
- Export the report> Under the Firmware Update Status screen, click Export, then choose between Excel or PDF format.
Your firmware update report will be downloaded and ready for review or sharing.
To know how to install Zebra LifeGuard Over-The-Air (ZLGOTA) Updates, CLICK HERE.
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