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How to send SureLock error reports to 42Gears for troubleshooting?

KB ID: 42G2109908
Views: 210
Updated: September 2021

SureLock has an option Send Error Report, using which an admin can send the error reports such as logs and diagnostics information to 42Gears using which they will be able to diagnose the issue.

Below are the steps to enable this feature.

Below are the steps to enable this feature.

  1. Install and Launch SureLock.
  2. Access SureLock Admin Settings.
  3. In the Admin Settings screen, tap on SureLock settings.
  4. Goto Miscellaneous Settings and check the Send Error Report option.
  5. Click Yes on the confirmation screen that appears next and save the configuration changes.

This will help admin share the logs and reports with the 42Gears team for further investigation of the reported issue.

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