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How to use the FixTheName plug-in available on SureMDM

Plugins are software programs that customize the way platforms function or behave, and allow you to customize the user experience. 

For more information related to the plugins management, please refer this article 


The purpose of this knowledge article is to provide a guide on how to use “FixTheName” plugins to modify device names in bulk on the SureMDM web console. This is done by uploading a .csv file with Prefix, Suffix, and Device name. 


  • Plug-in feature is only available for an Enterprise subscription.
  • The values on the Prefix column will be added as prefixes to the device names in the device grid.
  • The values on the Suffix column will be added as suffixes to the device names in the device grid.
  •  If you do not wish to add a prefix, leave the first column (Prefix) blank in the CSV file. Same applies to Suffix.
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  • Special characters supported are : ( ) [ ] ” ‘ @ – _{ } &


1. How to Enable Apps Plugin in SureMDM:

  • On the SureMDM Web Console, navigate to Settings > Account Settings > Plugins > Manage Plugin > select Plugin Store.
  • Select the “FixTheName” plugin from the store and click on Install Now.

           The selected plugin will be listed under the Installed Plugin section.

  • Select a plugin and click Enable.
  • Once the required plugin is enabled, it will be reflected under Apps Plugin which is made visible on More tab > under Apps Plugin.

2. How to create a .csv file:

  • Create a CSV file with Prefix, Existing Device Name and Suffix columns in the same order and upload the file. 

Please click here to download the sample .csv file.

3. How to execute “FixTheName” plugin to get the expected results:

  • Login to SureMDM console > click on the MORE tab > choose Apps Plugin.    
  • Select “FixTheName” and the following page will be displayed.
  • Upload the .csv file created > tap on Choose File under Upload File tab and select the file.
  • Upon uploading a valid file, the below message will be displayed.
  • Below is the snippet of a device name before executing the plugins.
  • Now, tap on “Rename Now”.
  • The below message is displayed upon successfully executing the plugin.
  • Post executing the plugin the device name will be changed as shown in below snippet:

Need more help? Here’s how to get help from our experts. 


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Updated on March 2023