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Support Condition for using Lenovo OEM Config on Lenovo Devices

Organizations often require advanced enterprise-grade device management features specific to the mobile devices they use. OEMConfig enables you to remotely configure advanced device management features custom to Lenovo mobile devices through the SureMDM UEM console. The OEMConfig app is a set of custom build APIs that help create custom device-specific features that the UEM can support in no time. Lenovo OEMConfig is one such app that allows you to remotely manage the devices when incorporated with a UEM solution. With these OEMConfig capabilities and the built-in device features of SureMDM, you can exercise complete management of your device with ease.

E.g., We can disable factory reset on Lenovo devices using the OEM configuration policy, and we can also achieve the same using testDPC.

Lenovo OEM config is only supported by standard Android tablets, not by Android Go Edition.

Android Go vs. Android

Android Go, officially Android (Go edition), is a stripped-down version of the Android operating system, designed for low-end and ultra-budget smartphones (but also used by some tablets). However, it is intended for smartphones with less than 3 GB of RAM and was first made available for Android Oreo.

So, Android GO is a lightning-speed OS built for smartphones with less than 3 GB of RAM. Android (Go edition) runs lighter and saves data, making it more possible on so many devices.

Stock(Standard) Android is also called pure Android or “vanilla” Android, which is the most basic version of the Android operating system. It is developed and designed by Google and runs on the core kernel of Android. It has not been changed or redesigned by smartphone manufacturers.

Purpose

This KB article is intended to raise awareness of OEM configurations that wouldn’t be completely supported for a few functions due to a lack of some API-level functionality on Android GO devices.

Prerequisites for OEM

  • RAM size must have a minimum of 3GB; Android version 9 and above.
  • Android Enterprise device enrolled in SureMDM (as Device Owner).
  • An OEMConfig app built by the OEM and uploaded to Google Play. If it’s not on Google Play, contact the OEM for more information.

Some examples of supported devices by Lenovo OEM config. 

Device NameRAM SizeOS VersionSupported by OEM
Lenovo Tab M-103GB – AboveAndroid 10YES
Lenovo Yoga Tab 113GB – AboveAndroid 11YES
Lenovo Tab P-113GB – AboveAndroid 10YES
Lenovo Tab M8 FHD3GB – AboveAndroid Pie v9.0YES
Lenovo Tab K10 FHD3GB – AboveAndroid 11YES

NOTE : 

It is recommended to use the UEM-specific device management feature if supported as opposed to the corresponding OEMConfig feature to reduce discrepancies.

Lenovo does not support some APIs on Android GO devices, and hence Android Go devices might not be the right choice for putting restrictions (such as disabling hard reset or fastboot mode) or managing them fully via OEM config. As Android GO devices aren’t compatible with the CSDK.

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Updated on June 2023