How to find out if a Samsung device supports KNOX feature We have come across scenarios where sometimes KNOX activation on Samsung devices fails for our solutions. This was further taken...
How to collect SureFox, SureLock, SureVideo, SureMDM Agent, Network, and Security Logs from the SureMDM console for Android devices SureMDM is a comprehensive mobile device management solution that enables businesses to remotely manage, monitor, and secure Android devices. SureFox,...
How to disable safe mode on Android devices using SureLock? Similar to Lock Safe mode admin can also disable Safe Mode on Android devices using SureLock. This is possible on...
How to troubleshoot the Capturing Screen prompt on devices during remote support Lately, we have noticed that signed devices with recent OS upgrades have started showing a Capturing screen prompt on devices...