• How to view call logs on Android phones remotely using SureMDM

    Around the world, enterprises and organizations are mobilizing their workforce by allowing smartphones to boost productivity. There are several factors that influence workforce productivity. These situations or events can affect a business in either a positive or negative way. Phone usage during work hours proves to be one such factor….

  • How to change the User Agent on the SureFox browser

    A user agent is a browser feature that determines how the browser identifies itself while requesting information on the web. It also affects the behavior of web pages displayed on your web browser. For example, many websites have a lighter version specially designed for mobile platforms. However, this might not…

  • How to Disable or Hide the Android Bottom Bar on Samsung Galaxy Tablets

    No lockdown of an Android device is complete without disabling or hiding the Bottom bar. The bottom bar of the device screen gives the user easy access to recent applications and sometimes to device settings, hence allowing the end-user to tamper with the system settings. With SureLock, enabling Android Kiosk…

  • How to block mobile workers from installing applications on official Android devices

    Many organizations use mobile devices and tablets in their work environment to mobilize their workforce. However, free access to multimedia, games, and social networking applications can affect workforce productivity. It becomes necessary to adopt a security measure that can lock down mobile devices, allow users to use only allowed applications,…

  • How to set up automatic scheduled reboots of Android devices with SureLock

    When your Android device is in lockdown mode with access to only allowed applications and no access to device settings, it is quite possible that after a certain period of time with extensive usage, the device may show signs of not operating up to its potential level. The device could…

  • How to integrate SureMDM with Aruba ClearPass Server

    SureMDM’s integration with Aruba Clearpass ensures network security while business endpoints are accessing the company’s network. Note: Aruba ClearPass integration is available only for Enterprise licenses. Prerequisite Enterprises should have an Aruba ClearPass server. To integrate SureMDM with the Aruba ClearPass server, 1. Log into the SureMDM Web Console. 2….

  • How to Remote Screen Capture for Android devices with SureMDM

    SureMDM offers a remote support feature that allows IT admins to remotely connect to end-user devices or troubleshooting and maintenance.   Purpose  The purpose of this knowledge article is to provide a guide on how to remote screen capture for Android devices with SureMDM. Prerequisites The Remote Screen Capture or Screenshot…

  • How to restrict the device to only allowed applications and allowed websites in SureLock?

    Its often intended to lock down devices to just a few applications and few websites. This lockdown configuration can be achieved using SureFox Basic in conjunction with SureLock for Android devices. To use SureLock and SureFox Basic to lock down your Android device with access to only allowed applications and allowed websites, follow the below-mentioned steps: 1….

  • How to track the location of your mobile devices with SureMDM

    SureMDM now comes with advanced location tracking features that provide real-time location information as well as a historical breadcrumb trail of locations for mobile devices. The tracking information can be used to know the current location of a device as well as the locations where the device has been before…