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General questions

General questions

  • How to Delete Older SureMDM Inbox Messages as Admin and Prevent End Users from Deleting Messages on Android Devices

    Admins now have control over message management within the SureMDM Agent inbox. This article explains how admins can manually and...
  • How to Troubleshoot Devices Showing Incorrect Date and Time After Some Time

    Purpose This article provides guidance to troubleshoot scenarios where devices automatically switch to an incorrect date, time, or timezone, which...
  • How to Set Up a Default Job/Profile for a Group in SureMDM

    SureMDM allows admins to assign a default Job or Profile to a device group. This feature ensures that any newly...
  • How to Fix the Parse Error When Installing APKs via SureMDM

    The error “A problem occurred while parsing the package” usually means your device couldn’t read or understand the downloaded app...
  • How to view the deployment status of a profile on the SureMDM console

    Purpose This article explains how to view the deployment status of a profile in the SureMDM Console. It helps administrators...
  • How to approve an application to access custom properties

    Purpose Any third-party application approved under custom properties will Allow SureMDM Agent to share the Custom Property Data. Follow the...
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Company  

  • About Us
  • Legal and Privacy
  • Security and Compliance
  • Contact Us
  • Careers
  • Corporate Social Responsibility

Products  

  • SureMDM
  • SureLock
  • SureFox
  • SureVideo
  • AstroContacts
  • AstroFarm

Resources  

  • Blog
  • White Papers
  • Case Studies
  • Infographics
  • Suretoons

Help & Support  

  • Documentation
  • Knowledge Base
  • Developer Portal
  • Community
  • Webinars
  • Raise a Ticket

Media Center  

  • Media Kit
  • Press Releases
  • Events
  • News

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