How to uninstall SureLock from devices using SureMDM It sometimes becomes necessary to uninstall SureLock on the device if there is some problem with its functioning or if...
How to blacklist URLs in Google Chrome Managed Configuration on Android devices Sometimes, when the devices are not under lockdown, the users tend to misuse the devices by using them to browse...
How to get Battery Info Analytics for devices enrolled in SureMDM It is very important for any device to have good battery performance. The same applies to devices that are enrolled...
How to update the Firmware on NUU devices using SureMDM The enormous gap between superior and inferior solutions gave rise to NUU, which provides highly customizable, enterprise-ready mobility solutions for...
How to Update the Firmware on Pico Devices Using SureMDM? Pre-requisites: Download respective Firmware OTA.zip file for Pico. Click here for details. Download the EA System Plugin app from here....
How to find out if a Samsung device supports KNOX feature We have come across scenarios where sometimes KNOX activation on Samsung devices fails for our solutions. This was further taken...
How to troubleshoot the ‘Device ID already exists’ error while re-enrolling the device to SureMDM Sometimes due to the need of an hour, the admin will need to reset and re-enroll the devices to SureMDM....
How to collect application and service event logs for troubleshooting Windows Bitlocker issues The log files always provide us with insights into the application programme, where they provide information such as when the...
How to show IMEI information in the SureMDM console for devices running with Android 10 and above SureMDM collects the device’s unique identifier information like IMEI, IMSI, serial number, and Mac address and displays it on the...
How to change the language on the SureMDM console SureMDM now allows the users to change language on the console. Purpose The purpose of this knowledge article is to...