How to have dual remote screen support for Windows devices in SureMDM In recent scenarios, there has been a growing need for IT professionals to utilize dual monitors to enhance productivity and...
How to find out if a Samsung device supports KNOX feature We have come across scenarios where sometimes KNOX activation on Samsung devices fails for our solutions. This was further taken...
How to troubleshoot the ‘Device ID already exists’ error while re-enrolling the device to SureMDM Sometimes due to the need of an hour, the admin will need to reset and re-enroll the devices to SureMDM....
How to collect application and service event logs for troubleshooting Windows Bitlocker issues The log files always provide us with insights into the application programme, where they provide information such as when the...
How to show IMEI information in the SureMDM console for devices running with Android 10 and above SureMDM collects the device’s unique identifier information like IMEI, IMSI, serial number, and Mac address and displays it on the...
How to change the language on the SureMDM console SureMDM now allows the users to change language on the console. Purpose The purpose of this knowledge article is to...
How to counter Error: 0x1297 on SureMDM OnPremise? Sometimes while device provisioning to SureMDM On-Premise, we might encounter Error 0x1297 token is empty. This error pops up when there...
How to Upload larger-size files to the SureMDM On-Premises console? We might come across scenarios when we are trying to upload a large size of .apk or files to the...
How To Ensure ZTE Android 10 Devices Enroll Using IMEI As The Device Name? While enrolling Android 10 devices using Zero Touch enrollment, below mentioned JSON is used to ensure that the device name...
How to save APN from SureMDM on Samsung Knox or signed devices The APN is a setting on a mobile device to set up a connection to the gateway between the carrier’s...