How to disable Edge functionality on Samsung devices using SureMDM
As we know that the Samsung Galaxy devices have the Edge functionality to quickly access some of the options. However,...
General questions
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Bulk Deactivation of Sure Products using License Management Portal
Surelock/Surefox/SureVideo Licenses can be managed through the License Activation console. Customers will often have to select the devices manually one... -
How to create Compliance Rules based on the Active Kiosk Application on the devices
Compliance Job is used to configure compliance rules such as rooting/ jailbreaking, SIM card changes, password in compliance and proactively... -
How to set Device Deletion Action
Any device can be deleted from the console. Once deleted, you will no longer be able to remotely access the... -
How to arrange the order of Dynamic Actions in the Toolbar of SureMDM console
Users and Administrators may occasionally need to change the default Dynamic Actions order in the console to better suit their... -
How to grant access to the Support Team based on Tags and Roles
To investigate any issues on the customer’s device, the Tech Support Team will request access to the console. Clients will... -
How to deactivate devices from the Activation Portal
The activation portal captures the details of licenced devices for Sure products. Administrators can deactivate the stand-alone SureLock, SureFox, or... -
How to export user details from the console
SureMDM offers comprehensive admin user management features through the User Management option. There will be instances with the admins where... -
How to use “Enrollment Authentication” during device enrollment
Enrollment Authentication is a security feature that enhances device enrollment by requiring users to authenticate themselves before their devices are... -
How to enroll a Work Profile on Company Owned (WPCO/COPE) to the SureMDM console
According to the WPCO (Work Profile on Company Owned) business model, a company gives its employees gadgets and permits them...
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